WAVEFRONT SERVICE ORDER FORM ONSITE HANDSET RENTAL
Please read this Service Order Form carefully.
Clicking the “I Accept” box confirms your agreement to be bound by this Service
Order Form.
This Service Order Form governs your use of Handset
Rental Services provided by Wavefront to you. This Service Order Form is
entered under the terms of, and is subject to, the Wavefront Service Terms.
1. Handset Rental Services
(a) Subject to the availability of the Equipment,
Wavefront will make the Equipment available to you during the Rental Period.
While Wavefront expects that the Equipment is or will be available for the
Rental Period, Wavefront does not guarantee such availability.
(b) The Rental Period for an item of Equipment may be
extended, with the approval of Wavefront, by entering into a new Service Order
Form prior to the End Date for that Equipment. Wavefront does not guarantee
that extensions to the Rental Period will be available.
(c) You may modify or cancel this Service Order at any
time up to 24 hours prior to the Start Date. Cancellations and modifications
must be submitted to Wavefront by email (contact@wavefrontac.com). Wavefront
will not provide any refunds for cancellations made after that time.
2. Use of the Equipment
(a) You will have access to and use of the Equipment
only at Wavefront’s premises, during normal business hours on those days when
the Wavefront premises are open. You will not remove the Equipment from
Wavefront’s premises. You must return the Equipment to Wavefront at the end of
each day, in the same condition in which it was received. You will not allow
any third party to use the Equipment, without the prior written approval of
Wavefront.
(b) You will use the Handsets only in accordance with
the manufacturer’s recommendations, and only in accordance with any directions
or policies provided by Wavefront.
(c) Certain handsets and related equipment are
obtained by Wavefront from third party suppliers. Network connectivity is
obtained by Wavefront from third party suppliers. You will comply with the
terms of any agreements between Wavefront and such third party suppliers, to
the extent that such terms affect your use of the Equipment and to the extent
that Wavefront communicates such terms to you. In the event of a conflict
between a term of this Service Order Form and a term of any such third party
agreement, the term of the third party agreement shall prevail.
(d) You are responsible for any damage to, and any
loss or theft of, the Equipment (or any components of the Equipment, including SIM
cards) during the Rental Period. You will pay any costs incurred by Wavefront
to repair or replace any damaged, lost or stolen Equipment or any damaged, lost
or stolen components of the Equipment. If the Equipment or any components of
the Equipment (including SIM cards) are lost or stolen, you will pay any
service charges until the loss or theft is reported to Wavefront and Wavefront
has had a reasonable opportunity to cancel the affected service.
(e) Unless otherwise agreed by Wavefront, voice
communications on the Equipment will be disabled.
(f) If you suspect or should reasonably suspect that
the Equipment or any SIM cards or the Wavefront network are being used in
unlawful or fraudulent manner, you must notify Wavefront immediately. You will
provide reasonable co-operation in any Wavefront investigation of such unlawful
or fraudulent use.
(g) Wavefront reserves the right to deactivate the
Equipment at any time and without notice to you, in the event Wavefront detects
unusually high usage or possible fraud in accordance with general operating
practices and procedures in the cellular industry, and Wavefront shall have no
liability whatsoever to you for such deactivation.
3. Price and Payment
(a) You will pay the Rental Charges and Call Charges
specified in this Service Order Form. Rental charges and Call Charges apply to
full days and fractions thereof.
(b) Wavefront may increase the Call Charges on not
less than two days notice to you.
(c) All charges and other amounts payable by you under
this Service Order Form are payable by credit card at the time of booking or,
if not computed during booking, then upon demand by Wavefront. You authorize
Wavefront to debit your credit card at any time, whether before, during or
after the Rental Period, for all charges and other amounts that may become
payable by you from time to time under this Service Order Form. Wavefront will
have the right to submit an unsigned credit card charge form for the purpose of
transacting debits or credits to your account.
(d) If this Service Order Form provides for a deposit
to be paid by you, you authorize Wavefront to reserve a credit or process a
deposit with your credit card, in the amount specified in the Service Order
Form. Wavefront will refund the deposit to you if: (i) all of the Equipment is
returned to Wavefront; (ii) all of the Equipment is undamaged; and (iii) you
have paid all amounts payable under this Service Order Form or otherwise
payable to Wavefront. Wavefront may apply any deposits or credit card
pre-authorizations against: (i) any amounts payable under this Service Order
Form or otherwise payable to Wavefront; and/or (ii) the cost of repairing or
replacing any damaged, lost or stolen Equipment or any damaged, lost or stolen
components of the Equipment.
(e) If Wavefront is required to pay a refund to you,
the amount of the refund may be applied to your credit card, or otherwise
refunded to you at Wavefront’s election.
(f) You will pay all applicable taxes and duties.
(g) All charges are subject to a final audit. If an error
is found in an earlier calculation, you will pay the corrected charges.
(h) You authorize Wavefront to ask credit reporting
agencies or trade references to furnish credit information, and you consent to
Wavefront’s disclosure of credit information to credit reporting agencies.
(i) If, for any reason, the Equipment is not returned
to Wavefront and is retained by you after the expiry of the Rental Term,
Wavefront may continue to charge you the Rental Charges and Call Charges until
such Equipment is returned to Wavefront.
4. Limitation of Liability
Without limiting the generality of the Limitation of
Liability Terms in the Wavefront Service Terms, in no event shall Wavefront or
its Representatives be liable for any claims for any Losses suffered by you or
your Representatives in connection with this Service Order Form or the
Equipment.
5. General
(a) In this Service Order Form, the following terms
have the following meanings, unless the context otherwise requires:
“Call Charges”
means the charges so specified in this Service Order Form.
“End Date”
means, for each item of Equipment, the date so specified in this Service Order
Form.
“Equipment”
means the equipment selected by you in this Service Order Form.
“Rental Charges” means the charges so specified in this Service Order Form.
“Rental Period”
means, for each item of Equipment, the period beginning on and including the
Start Date and ending on and including the End Date.
“Start Date”
means, for each item of Equipment, the date so specified in this Service Order
Form.
(b) You acknowledge that ownership and title to the
Equipment remains vested in Wavefront, and that you have no right, title or
interest in or to the Equipment, other than the right to use the Equipment as
specified in this Service Order Form.
(c) All of the Wavefront Service Terms are
incorporated into and apply to this Service Order Form.