wavefront-handset-rental-agreement.html
WAVEFRONT SERVICE ORDER FORM ONSITE HANDSET RENTAL
Please read this Service Order Form carefully. Clicking the “I Accept” box confirms your agreement to be bound by this Service Order Form.
This Service Order Form governs your use of Handset Rental Services provided by Wavefront to you. This Service Order Form is entered under the terms of, and is subject to, the Wavefront Service Terms.
1. Handset Rental Services
(a) Subject to the availability of the Equipment, Wavefront will make the Equipment available to you during the Rental Period. While Wavefront expects that the Equipment is or will be available for the Rental Period, Wavefront does not guarantee such availability.
(b) The Rental Period for an item of Equipment may be extended, with the approval of Wavefront, by entering into a new Service Order Form prior to the End Date for that Equipment. Wavefront does not guarantee that extensions to the Rental Period will be available.
(c) You may modify or cancel this Service Order at any time up to 24 hours prior to the Start Date. Cancellations and modifications must be submitted to Wavefront by email (contact@wavefrontac.com). Wavefront will not provide any refunds for cancellations made after that time.
2. Use of the Equipment
(a) You will have access to and use of the Equipment only at Wavefront’s premises, during normal business hours on those days when the Wavefront premises are open. You will not remove the Equipment from Wavefront’s premises. You must return the Equipment to Wavefront at the end of each day, in the same condition in which it was received. You will not allow any third party to use the Equipment, without the prior written approval of Wavefront.
(b) You will use the Handsets only in accordance with the manufacturer’s recommendations, and only in accordance with any directions or policies provided by Wavefront.
(c) Certain handsets and related equipment are obtained by Wavefront from third party suppliers. Network connectivity is obtained by Wavefront from third party suppliers. You will comply with the terms of any agreements between Wavefront and such third party suppliers, to the extent that such terms affect your use of the Equipment and to the extent that Wavefront communicates such terms to you. In the event of a conflict between a term of this Service Order Form and a term of any such third party agreement, the term of the third party agreement shall prevail.
(d) You are responsible for any damage to, and any loss or theft of, the Equipment (or any components of the Equipment, including SIM cards) during the Rental Period. You will pay any costs incurred by Wavefront to repair or replace any damaged, lost or stolen Equipment or any damaged, lost or stolen components of the Equipment. If the Equipment or any components of the Equipment (including SIM cards) are lost or stolen, you will pay any service charges until the loss or theft is reported to Wavefront and Wavefront has had a reasonable opportunity to cancel the affected service.
(e) Unless otherwise agreed by Wavefront, voice communications on the Equipment will be disabled.
(f) If you suspect or should reasonably suspect that the Equipment or any SIM cards or the Wavefront network are being used in unlawful or fraudulent manner, you must notify Wavefront immediately. You will provide reasonable co-operation in any Wavefront investigation of such unlawful or fraudulent use.
(g) Wavefront reserves the right to deactivate the Equipment at any time and without notice to you, in the event Wavefront detects unusually high usage or possible fraud in accordance with general operating practices and procedures in the cellular industry, and Wavefront shall have no liability whatsoever to you for such deactivation.
3. Price and Payment
(a) You will pay the Rental Charges and Call Charges specified in this Service Order Form. Rental charges and Call Charges apply to full days and fractions thereof.
(b) Wavefront may increase the Call Charges on not less than two days notice to you.
(c) All charges and other amounts payable by you under this Service Order Form are payable by credit card at the time of booking or, if not computed during booking, then upon demand by Wavefront. You authorize Wavefront to debit your credit card at any time, whether before, during or after the Rental Period, for all charges and other amounts that may become payable by you from time to time under this Service Order Form. Wavefront will have the right to submit an unsigned credit card charge form for the purpose of transacting debits or credits to your account.
(d) If this Service Order Form provides for a deposit to be paid by you, you authorize Wavefront to reserve a credit or process a deposit with your credit card, in the amount specified in the Service Order Form. Wavefront will refund the deposit to you if: (i) all of the Equipment is returned to Wavefront; (ii) all of the Equipment is undamaged; and (iii) you have paid all amounts payable under this Service Order Form or otherwise payable to Wavefront. Wavefront may apply any deposits or credit card pre-authorizations against: (i) any amounts payable under this Service Order Form or otherwise payable to Wavefront; and/or (ii) the cost of repairing or replacing any damaged, lost or stolen Equipment or any damaged, lost or stolen components of the Equipment.
(e) If Wavefront is required to pay a refund to you, the amount of the refund may be applied to your credit card, or otherwise refunded to you at Wavefront’s election.
(f) You will pay all applicable taxes and duties.
(g) All charges are subject to a final audit. If an error is found in an earlier calculation, you will pay the corrected charges.
(h) You authorize Wavefront to ask credit reporting agencies or trade references to furnish credit information, and you consent to Wavefront’s disclosure of credit information to credit reporting agencies.
(i) If, for any reason, the Equipment is not returned to Wavefront and is retained by you after the expiry of the Rental Term, Wavefront may continue to charge you the Rental Charges and Call Charges until such Equipment is returned to Wavefront.
4. Limitation of Liability
Without limiting the generality of the Limitation of Liability Terms in the Wavefront Service Terms, in no event shall Wavefront or its Representatives be liable for any claims for any Losses suffered by you or your Representatives in connection with this Service Order Form or the Equipment.
5. General
(a) In this Service Order Form, the following terms have the following meanings, unless the context otherwise requires:
“Call Charges” means the charges so specified in this Service Order Form.
“End Date” means, for each item of Equipment, the date so specified in this Service Order Form.
“Equipment” means the equipment selected by you in this Service Order Form.
“Rental Charges” means the charges so specified in this Service Order Form.
“Rental Period” means, for each item of Equipment, the period beginning on and including the Start Date and ending on and including the End Date.
“Start Date” means, for each item of Equipment, the date so specified in this Service Order Form.
(b) You acknowledge that ownership and title to the Equipment remains vested in Wavefront, and that you have no right, title or interest in or to the Equipment, other than the right to use the Equipment as specified in this Service Order Form.
(c) All of the Wavefront Service Terms are incorporated into and apply to this Service Order Form.



